what i'm reading: your heart is a muscle the size of a fist by sunil yapa

If only Your Heart Is a Muscle the Size of a Fist could be required reading. Everyone who has ever scoffed cynically at protesters. Everyone who has ever seen a mainstream news report showing a burning car, over and over and over, but not showing tens of thousands of peaceful protesters, and looked no deeper. Everyone who has ever denied police violence against peaceful, law-abiding citizens, or assumed that police violence is necessary to maintain order at protests. Every one of these people should read this book.

In this impressive debut novel, author Sunil Yapa takes us into the so-called "Battle of Seattle" -- the protests against the World Trade Organization summit in that city in 1999. But the time and place could be any of the G8 or G10 or G20 summits -- any of the meetings where the ruling elite side-step the democratic process as they carve up the world for global capitalism.

The reader sees the mass protests through the eyes of many different characters: activists, cops, delegates, restless world travelers. People in grief, people with secrets, people searching. Activists who have different motivations and different levels of experience and commitment. Cops who care deeply about their city and its people, cops who care about power and revenge. A delegate who believes the WTO is the answer to world hunger and poverty, and wants his third-world country at the table. The action takes place in a single day, and by the time the day is over, every character will be profoundly changed by the experience.

The politics of the book are obvious, but woven naturally into the fabric of the story. Most of the characters feel fully realized; rarely is anyone a billboard for an idea. The author does an especially excellent job of articulating how it feels to join a mass protest -- the deep love, solidarity, and sense of belonging it can create. He also portrays police violence fully and in horrifying detail -- a story that needs to be told.

My required-reading daydream dissolves in the light of day. The people who most need to read this book won't read it, and if they did, wouldn't believe it. They would accuse the author of fabricating and exaggerating. For better and worse, The Heart is a Muscle the Size of a Fist is authentic, and genuine, and true. An excellent read for people who care.

what i'm reading: the evil hours, a biography of post-traumatic stress disorder

The Evil Hours: A Biography of Post-Traumatic Stress Disorder is an outstanding book -- meticulously researched, but written in a compelling, accessible style, and with great humanity and compassion.

Author David J. Morris unearths the social and cultural history of post-traumatic stress disorder (PTSD), the fourth most common psychiatric disorder in the US. He surveys the potential treatments. He explores the role of social justice in our understanding of PTSD.

But above all, Morris confronts the meaning of trauma, in society and in his own life. Morris was a U.S. Marine stationed in Iraq. After narrowly escaping death, he returned home questioning everything he thought he knew -- and eventually having to face the reality of his own trauma. Morris' dual role as both researcher and subject give this book a unique power as history, social science, and personal essay.

People have known for centuries, for millennia, that traumatic events produce after-effects, but different cultures in different eras have explained those effects in different ways. The modern history of trauma is linked to the carnage of 20th Century war. And our current understanding of PTSD owes everything to the Vietnam War, and the experience of returning veterans who publicly opposed the war.

In this way, the history of PTSD encompasses a history of 1960s and 1970s peace activism, especially of the Vietnam Veterans Against the War, a group that began a sea-change in the culture of the United States. As a student of peace, I found this part fascinating.

Taking this even further, Morris links PTSD and social justice. Powerless and marginalized people are more likely to be traumatized by one or more of the four principal causes of PTSD: war, genocide, torture, rape. Taking a social and cultural perspective forces us to confront a world that causes these traumas. In this view, PTSD is not so much an illness as a moral condition brought on by the worst of human society.

The United States Veterans Administration (VA) sees it quite differently. To the VA, PTSD is strictly a medical condition. And this matters greatly, because research about PTSD is almost entirely funded and controlled by the VA. Explaining trauma as purely medical or biological doesn't address the causes at all. In fact, it does the opposite -- it normalizes PTSD as a natural consequence of unavoidable circumstances.

As for treatment, Morris surveys what's out there and finds most of it useless. VA hospitals and insurance companies prefer therapies that can be "manualized" -- made uniform, with a certain number of treatments and little or no emotional engagement from the therapist. Statistically, these types of therapies appear to be useful -- until one learns that the numbers don't include all the patients who drop out! Talk about cooking the books: everyone for whom the treatment isn't working or, in many cases, is actually worsening their symptoms, is simply ignored.

Morris himself feels that therapeutic talks with an empathetic person with some training goes further than neuroscience can. "What they [the VA] seem to want instead," Morris writes, "is mass-produced, scalable, scripted therapies that make for compelling PowerPoint slides."

Readers of this blog may know that I have PTSD. Much of The Evil Hours brought a shock of recognition -- the feeling that someone else is expressing your own thoughts, saying exactly what you've been thinking all along. Morris perfectly articulates how trauma plays out in one's life, the depths of change it brings about.

Morris writes: "We are born in debt, owing the world a death. This is the shadow that darkens every cradle. Trauma is what happens when you catch a surprise glimpse of that darkness.”

In the immediate aftermath of my own trauma, while trying to write about my experience, this is exactly the image I fixated on. We are, all of us, dancing on the edge of a great precipice, usually unaware of how terrifyingly close we are to that edge. Then something happens, and we understand it, not in some theoretical way, but immediately and profoundly, perhaps in a way humans are not equipped to understand. We talk about "the fragility of life" but we don't know what that is -- until we do. Then we spend a lifetime trying to live with the knowledge.

"One of the paradoxes of trauma," writes Morris, "is that it happens in a moment, but it can consume a lifetime. The choice of how much time it is permitted to consume is usually in the hands of the survivor."

The Evil Hours may be very useful for people who are figuring out how to stop PTSD from consuming any more of their lives. It is certainly a must-read for anyone interested in the effects of trauma on the human mind.

fun with bag signs: in which i am photographed removing garbage from my neighbourhood

Are there bag signs where you live?

In Mississauga and perhaps most suburban places, people put up bag signs advertising services. The signs are cheap to buy and easy to post. They are also illegal. To me, they are the Nexus of Evil: advertising plus visual pollution plus polyethylene waste.

I have called 311 to complain about these signs in my neighbourhood, and if the City has someone available, they will sometimes dispatch a crew to remove the signs. Presumably this crew is also doing other outdoor maintenance, or perhaps they are driving around removing bag signs, which would be awesome.

Allan and I also remove these signs ourselves. When we lived in a house, we would throw the signs in the garage until enough had collected, then bundle up the vinyl for trash and the metal frames for recycling. Now, while we're out with our dogs, we'll just put the whole thing in a public trash barrel.

This morning while I was out with Diego, I slipped the vinyl off a bag sign, crumbled it up, and threw it in the trash. As I turned the corner, I noticed a car parked across the street, the driver removing something from the trunk. Then he walked towards me, carrying a sign.

Diego and I watched as he pushed the metal frame into the ground. I said, "You know that's illegal, right?"

Sign man said, "Are you a city councilor or a police?"

Me: "No, I'm a resident of this neighbourhood and you are polluting it."

Signman: "It is only for a few days, then I will come back and remove it." Ha!

Me: "That doesn't matter. It's illegal. As soon as you walk away, I'm going to remove it."

Signman: "You cannot do that. Only a city councilor or police can do that."

Me: "That's incorrect. I've called the City and they said it was fine to remove these any time."

Signman: "If you remove this sign, I will take your picture and I will sue you!"

Actual Photo of Me Throwing Out the Sign

Me: "Great! Excellent. I will give you my name and phone number right now. Let's exchange phone numbers and you can sue me."

Signman: "I don't want your name and number! I will take your picture!"

Now, I am not a lawyer, but I think it might be difficult to sue someone if you only have their photo, but not their name.

Me: "Ok, get ready." He backed up -- I assume because of Diego's presence -- and I stepped forward to slip the vinyl off the frame.

He took out his cell phone, and I smiled and posed with the crumpled sign. I normally hate being photographed, but this was fun.

As Diego and I walked away with the sign, Signman shouted after me, "See you in court!"

"See you there," I said. "Have a nice day!"

thank you, colin kaepernick!

Another awesome athlete protest that I have no time to write about. I can only thank Colin Kaepernick for his courage.

Joy of Sox speaks for me: To Mookie Betts (And Others): The Right To Protest Has Nothing To Do With The Military.

happy labour day

How have labour unions benefitted our society? Union activism brought us:
Weekends! Literally. There used to be an expression: "Don't come to work on Sunday, don't come to work on Monday." Meaning, if you took one day off, you were fired.
Vacations - any vacation
Paid vacations
The 8-hour work day
An end to child labour, so every child could have an education
Rest breaks
Equal pay for equal work for women
Sick leave
Canada Pension Plan
Universal health care
The minimum wage
Pregnancy and parental Leave
The right to strike
Anti-discrimination rules at work
Overtime pay
Health and safety rules
The 40 hour work week
Worker’s compensation for on-the-job injuries
Employment Insurance
Pensions
Public education!
Collective bargaining rights
Wrongful termination laws
Whistleblower protection laws
Anti-sexual harassment laws
Holiday pay

Unions even help nonunionized workers get better pay and benefits. Here's how.

Unions have a substantial impact on the compensation and work lives of both unionized and non-unionized workers. This report presents current data on unions’ effect on wages, fringe benefits, total compensation, pay inequality, and workplace protections.

Some of the conclusions are:

Unions raise wages of unionized workers by roughly 20% and raise compensation, including both wages and benefits, by about 28%.

Unions reduce wage inequality because they raise wages more for low- and middle-wage workers than for higher-wage workers, more for blue-collar than for white-collar workers, and more for workers who do not have a college degree.

Strong unions set a pay standard that nonunion employers follow. For example, a high school graduate whose workplace is not unionized but whose industry is 25% unionized is paid 5% more than similar workers in less unionized industries.

The impact of unions on total nonunion wages is almost as large as the impact on total union wages.
The most sweeping advantage for unionized workers is in fringe benefits. Unionized workers are more likely than their nonunionized counterparts to receive paid leave, are approximately 18% to 28% more likely to have employer-provided health insurance, and are 23% to 54% more likely to be in employer-provided pension plans.

Unionized workers receive more generous health benefits than nonunionized workers. They also pay 18% lower health care deductibles and a smaller share of the costs for family coverage. In retirement, unionized workers are 24% more likely to be covered by health insurance paid for by their employer.
Unionized workers receive better pension plans. Not only are they more likely to have a guaranteed benefit in retirement, their employers contribute 28% more toward pensions.

Unionized workers receive 26% more vacation time and 14% more total paid leave (vacations and holidays).

Unions play a pivotal role both in securing legislated labor protections and rights such as safety and health, overtime, and family/medical leave and in enforcing those rights on the job. Because unionized workers are more informed, they are more likely to benefit from social insurance programs such as unemployment insurance and workers compensation.

labour day readers' advisory: books and movies that celebrate labour

I spoke to a customer yesterday who was visiting from Denmark. He described himself as a trade-unionist, and he came to the library, looking for me, to learn about our strike!

He also said he had read a book he loved, and was looking for more like it. He described the book: "by a Canadian author, takes place in Toronto, about the struggles of workers building a viaduct". It is some measure of my Canadian acculuration that before he finished his sentence, I idenfitied Michael Ondaatje's In the Skin of a Lion, an excellent work of historical fiction and labour history.

For the "more like that" question, I immediately thought of The Given Day, by Dennis Lehane, which led me to write this post about historical fiction in general. 

So on the Labour Day weekend, I thought it would be fun to do a little labour-themed readers' advisory. Here's my list.

Fiction

In the Skin of a Lion - Michael Ondaatje

The Given Day - Dennis Lehane

Ironweed - William Kennedy

The Ink Truck - William Kennedy

The Grapes of Wrath - John Steinbeck

In Dubious Battle - John Steinbeck

The Jungle - Upton Sinclair

The Lacuna - Barbara Kingsolver (on my to-read list)

Work Song - Ivan Doig (same)

For the Win - Cory Doctorow

Rivington Street - Meredith Tax

Nonfiction 

There is so much good nonfiction out there, a list of labour-themed nonfiction would be overwhleming. I will just highlight a few.

Triangle - David Von Drehle (I wrote about this here and here; it's my number one pick in this post.)

Fast Food Nation - Eric Schlosser

Nickled and Dimed - Barbara Ehrenreich

Bait and Switch - Barbara Ehrenreich

Big Trouble - J. Anthony Lukas

Why Unions Matter - Michael D. Yates

Only One Thing Can Save Us - Thomas Geoghegan

Which Side Are You On - Thomas Geoghegan 

This excellent list from the Seattle Public Library.

And this excellent list from a public service workers' union in the US, which includes fiction, nonfiction, and film.

Film

Matewan

Made in Dagenham

Pride

Jimmy's Hall (Paul Laverty/Ken Loach: see every film they make)

Bound for Glory

Silkwood

Sometimes a Great Notion

Norma Rae

Harlan County, USA

Bread and Roses (more Ken Loach)

Yours?

in which i test a bit of conventional wisdom and find out it is false: the mystery of roman tuna salad

I've noticed that ideas that I used to blog about, I am now posting on Facebook instead -- a combination of laziness and time pressure. I'm going to try to get the ideas here, first.

Conventional wisdom has it that preparing food at home is less expensive than buying prepared food. I'm not talking about frozen or processed food, but freshly prepared food from a store like Whole Foods, or increasingly, regular supermarkets trying to compete with specialty stores.

Allan and I buy quite a bit of prepared food. With limited time and energy, it's often the tool we reach for to keep healthy eating on track. It's less expensive than eating in a restaurant, and it's more convenient if you're tired and want to stay at home.

I always think we spend far too much on prepared food, especially something I could make myself -- and once did, in the dark ages before Whole Foods came to Mississauga. Of course, you're not comparing the price of prepared food to not eating. You're comparing how much it would cost to make an acceptable substitute yourself versus buying the food already prepared.

So this week I conducted a little experiment. One of the foods I always feel I should be making myself is tuna salad. I buy something Whole Foods calls Roman tuna salad, which is tuna with a lot of different chopped vegetables mixed in -- olives, bell peppers, celery, red onion, parsley, artichokes. (I know about the issues with tuna, the fish. I have not been able to stop eating it.)

I bought Roman tuna salad and noted the price, then added to Allan's grocery shopping list the ingredients I needed for a scaled-down version of this.

I was amazed to discover that the prepared tuna salad from Whole Foods was only slightly more than the cost of the canned tuna alone, with no other ingredients, and no time and effort factored in -- and that was because we happen to stumble on canned tuna "on special". Normally priced, the canned tuna alone would be more expensive than Whole Foods' product!

320 grams of Whole Foods Roman tuna salad = $9.79

360 grams (3 cans) of white tuna packed in water, drained = $8.97, on special
360 grams of the same tuna, normally priced = $12.56

Whole Foods Roman tuna salad:
Buy, eat, enjoy.

My tuna salad:
Open cans of tuna, drain well. Put tuna in mixing bowl, use fork to break into bits.
Wash and dice two ribs of celery
Wash and dice one bell pepper.
Put all ingredients in food processor with blender blade.
Add reduced-fat mayonnaise, Dijon mustard, pepper, and dill.
Blend thoroughly. Transfer to containers.
Wash food processor parts, cutting board, knife, mixing bowl.

Yes, we could buy less expensive tuna. But this is the tuna I eat. The point of this exercise wasn't to see how cheaply one could make tuna salad, but rather to compare the prices as I would experience them.

And yes, I don't have to use a food processor, and I don't have to chop up vegetables, both of which require time and effort. But again, this is the tuna salad I want to eat. Preparing food that I don't enjoy doesn't make much sense.

Way back when, Impudent Strumpet showed that bringing one's lunch from home to work isn't actually less expensive than going out to lunch. In my case (as I say in a comment on that thread), my lunch out always costs at least $10, sometimes more. I know I can bring a less expensive, healthier lunch -- and I like having my lunch with me, not having to spend part of my lunch hour looking for food, waiting in line, and so forth. My meal at work is often dinner, so trying to find inexpensive food is even more challenging.

But this experiment in home-made versus prepared food has been very enlightening. We're going to put a bunch of other prepared food to the test.

solidarity from scotland to palestine via soccer

At a football (soccer) match between the Scottish Celtic team and an Israeli team, Hapoel Beersheba, hundreds of Celtic fans defied Scottish law to show their solidarity with Palestine and protest the Israeli occupation.

Mondoweiss reports:

There could be serious consequences for Celtic thanks to the protest, carried out in front of Israelis themselves. Fines and closures of their fans seating sections are possible, under UEFA rules. And a 2012 Scottish law against provocative political speech at sporting events makes the flag display an arrestable offense, although authorities reportedly did not take the offending fans into custody. There were dozens of them, photographs show.

Although the flag politics of the region are contrarian, the feelings of political solidarity are real.

“Since at least the late 80’s Palestine flags have been seen at Celtic Park and Celtic fans have shown their support for the Palestinians. Celtic fans have always had a radical history with support for Irish resistance to British rule and it is from there that support for Palestine stems. Also following support for Palestine among other football and sports fans and figures,” reads a Facebook page called Celtic Fans for Palestine, with about 3,300 members.

The Union of European Football Associations (UEFA) will weigh what could happen, but it might involve the closing of some of the stands in the stadium for a Champions league game, writes Neil Cameron in the Herald, a Scottish paper, in an opinion piece chiding protesters for risking the forfeiture of other fans tickets. European football carries out collective punishment against fans, apparently.

Watch this beautiful video from AJ+.

fight for 15 and fairness: brampton forum for decent work

After our members returned to work, but while I was still on staycation, I attended a community event organized by labour activists in Peel Region. It was a beautifully planned event, with music and food and lots of opportunities for participation.

In Ontario, the Fight for $15 & Fairness
is focused on the Ontario Ministry of Labour's
Changing Workplaces Review.

Each of the three keynote speakers was brilliant and revelatory. First, Gurjeet Sran, an economist from York University, blasted through the myth that raising the minimum wage hurts the economy. (In fact, raising the minimum wage actually helps the economy.) Sran also spoke about the pressing need to raise the corporate tax rate. Even though most people in the room were familiar with these arguments, it's always good to brush up on facts and strengthen your knowledge.

Next, Monica Avero spoke about the fight for justice for workers at Toronto Pearson Airport. Avero is a Unifor member and belongs to the Toronto Airport Workers’ Council, an alliance of unionized and non-union airport workers. The conditions at Pearson -- Canada's largest workplace -- are nothing short of shocking. Minimum wage pay, constant on-call hours, inhumane shift scheduling, and no guarantee of hours are the norm. Wage theft abounds. Workers frequently sleep in the airport for a few hours in between shifts, not leaving the airport for days at a time in order to get more shifts.

If a worker can stick it out long enough to earn more than $13/hour, their contract is terminated. The work is either offered to someone else, or the same person can apply for the job at an even lower wage. Last year, hundreds of workers in the airport's refuelling, wheelchair assistance, and de-icing services were laid off and forced to reapply for jobs at much lower pay rates. At least 200 of these workers were never rehired. The previous year, parking attendants were targeted. Avero herself has been working at Pearson for 18 years; she still earns minimum wage. Welcome to the world of deregulation and privatization.

If the conditions at Pearson are shocking, the conditions for temp workers around Ontario are off the charts. Navi Aujla, a graduate student, followed in Barbara Ehrenreich's footsteps, working for temp agencies in the Toronto area. The agencies employ mainly new immigrants from racialized communities, and mostly women. As a rule, they pay less than minimum wage, expect round-the-clock availability, and are in constant violation of almost every clause in the Employment Standards Act. Many major companies use agency workers for the majority of their workforce. The agencies are completely unregulated, and what regulations there are, are not enforced.

After the main speakers, a member of the audience took the mic to talk about his situation. A Somali man, he was a successful lawyer in his home country. In Canada, his degree was not recognized (an extremely common situation), so he went back to school and became a qualified accountant. He sent his resume to 500 accounting firms and did not receive as much as a single phone call. Why would that be? His name is Abdullahi Barre, and this was in early 2002.

Barre took many different jobs, earning whatever wage he could. After many years, he found work as a parking attendant at Pearson Airport, and worked his way up to $14/hour. . . until everyone was fired and rehired at $11.25/hour. That's when he joined the Workers Action Centre and became active in working for change.

With the event just days after CUPE 1989's ratification vote, the organizers asked me to speak as well. It was exciting to report on a win, and to talk about how our strike energized and activated our members.

But the best part of the event, for me, was that two random 1989 members attended, on their own -- and one even spoke a bit, during the open mic portion. I don't know if either of these members had ever attended a union meeting before, and here they were at a community organizing event in Brampton. That might be the biggest win of all.

things i heard at the library: an occasional series: #22

"Can you help me find some mystery books?"

"Yes, I'd be happy to. What kind of mysteries are you looking for?"

"The kind where someone is killed, and then they figure out who did it."

Okay...

In the mystery fiction section, I tried this. "There are different kinds of mysteries. Some are more gritty and violent. Some are more gentle. Some are humourous. Do you know what might interest you at all? Maybe you've seen a mystery on TV that you liked?"

He said, "You know, it makes you think that one person did it, but really it was another person?"

Not a lot to go on there! I pulled three different books by three different popular mystery authors, and he went happily on his way.

In case it seems like I'm making fun of this customer, I'm not at all. I thought it was very sweet. I give him credit for being able to ask for help on such a basic level. The interaction was an great reminder to not assume knowledge or use jargon. Your next customer could be a first-time reader.

what the strike meant to us, in our own words

Image: "We Hit Them Like A Wave" -- Diane Davies

After CUPE 1989 ratified our new contract, I said I would write about the intangible gains we made through our strike, the kind that aren't written in the collective agreement. I've heard labour activists say that strikes are a "transformative experience" -- a life-changing event -- and now I know why. Standing up for ourselves, asserting our own rights, is a crucial part of every person's development. But learning how to stand up collectively is a different level of power.

For many of our members, the strike was their first time seeing themselves as part of something larger than themselves -- seeing our union not just as 400 library workers who happen to work for the same employer, but as part of CUPE, and part of the labour movement itself.

Striking together brought so much unity and solidarity among our members, so much goodwill and love and caring. Of course there were some complaints and some finger-pointing. Nothing is ever 100% -- even our ratification vote was only 99%! But the huge majority of our members were supportive and caring -- and determined.

At work, we are full-time and part-time, we are pages, librarians, library assistants, couriers, cataloguers. But on the line, we were one: we were 1989.

I could go on and on about this -- I often do! -- but I'd rather let our members speak in their own words. These are quotes from emails and from our closed discussion group on Facebook. Although I am quoting each anonymously, these all are actual quotes from our members. And from most of these, I've removed effusive thanks to the leaders and the bargaining team!

Reflections after we returned to work

It was sad we had to go out, but I'm glad I was part of it before I left. That was the first time in my entire 39 years working for MLS that I felt we were truly united! We should all be proud of that. (from a recently retired member)

***

The journey we all were on for three weeks was enlightening, because now we all know that striking is not easy, but we made friends along the way. We had a unity, a togetherness, instead of the divisions between part-timers and full-timers that some of us thought might happen.

It wasn't all about the money but also the principle of the matter -- fairness, equality, respect, being valued.

What I learned after I went back to work was how much our customers really cared and loved us. I heard "Thank God you are all back!" "I really miss you guys!", "You're a sight for sore eyes!"

It was a lot of sweating, walking, with moments of happiness and despair, but for a good cause and I would do it again.

***

We got lots of "welcome back" greetings and warm feelings when we reopened yesterday, as well as some unexpected ire from patrons angry about the raw deal the City had offered us. Seems like some regulars were letter writing (in our favour) during the strike!

Later we received two lovely pictures from little kids welcoming us back as only little kids can. Proof that we make a difference. We matter to people!

There comes a time in your life when you have to take a stand. Fight for what is right. Fight for "the greater good" and not just think about yourself. For me, this strike was my time. I will never pass by another strike and think that a quick honk is enough support. I will always stop to ask if there is anything I can do to help. Water, snacks, words of encouragement. Make calls. Walk the line with them. Whatever I can do to make a difference no matter how small.

As much as it's not fun to be forced to strike by the employer, I have grown through this experience and wouldn't trade it for anything.

***

Celebration Square will look empty and sad without all the pink-wearing ladies and gents. It wasn't easy, and I am happy that strike is over, and we will go back to do what we love with all our passion. But still, I will miss our togetherness and unity and friendship and feeling that we are doing something very important, that we are changing Mississauga Library System forever, that we have a very strong voice and determination to do what is right. This is even a historic moment because this was the first time that our library went on strike! Solidarity and love to all of you.

***

I will probably retire next year, but I feel so good about what we all just did, leaving our union in such better condition, proud of ourselves, no longer afraid to strike. I am so glad I had a small part in this. I am so glad that I got to experience a "kinder gentler strike" and to witness solidarity in action.

***

I still can't believe the unity the strike created. I admit feeling a little let down once the picketing ended, knowing that I wouldn't be seeing so many of my colleagues daily. It was way better than any staff appreciation or team-building exercise our employer could come up with. The caring about people, checking up on one another, lifting morale when one of us was having a tough day, making sure colleagues were staying hydrated and being safe on hot, hot days.

We have all changed as co-workers. People I used to pass in the building with a smile and hello now take time to stop for a quick chat.

I know for myself, I will never look at striking workers the same. I always used to honk when driving past a strike and even dropped off coffee and Timbits when the teachers were out, but now I will go out of my way to drop things off to the picket lines and find time to walk with picketers. I will tell them to stay strong and they will look back on this time fondly. I know I will!

***

My first day on the strike, I was a little uncertain as many probably were. Within 15 minutes, up went the flag, someone handed me a sheet of chants. "Be a rebel," she said. And so I was. My favourite part was blocking the executive garage, and chanting at the corner of Burnhamthorpe. Apparently the city received many complaints about the noise.

I met the most wonderful people and the kindness of strangers. Bringing water and freezies and honking. We really had a lot of public support. I learned so much and wouldn't change those three weeks for anything.

Returning to work we realized the public was totally with us. So happy to see us back. I find it funny they were more appreciative of our return from the strike than when we were closed for 18 months [for renovations]. Many of our customers read between the lines of City's press.

I will never pass a picket line again without honking or stopping to see if they need anything. Another thought I had mid point of the strike was: it wasn't us vs. them, it was US FOR US.

***

Let me tell you about returning to work at the Lorne Park branch. Every person that came through our doors said, "Welcome back, we missed you." Of course we told them we missed them also. Lots of hugs from regulars. Then patrons started bringing in treats. A large fruit tray from one, and homemade, still-warm banana muffins. We were missed as much as we missed them.

I did miss them, but I wouldn't have traded our three weeks together for anything. Connecting with old friends and making new friends. Together, fighting for fairness.

***

All reports about our return were positive. Customers brought staff cookies, someone brought a potted plant! Everyone was saying, "Welcome back! We missed you." Customers asked, "Are you happy, did it work out for you?" I have not heard one report of a negative comment from our customers.

During the strike...

Today was a really interesting time. Standing up for worker's rights at the library was a unifying experience. It was really encouraging to hear so many commuters honk their horn in support!

***

I can't believe how many caring and talented people work for the library. There are too many to name individually, but I see at least one of them being brilliant every single day. It stuns me that our Employer can be so willfully disrespectful to those who give so much of themselves seemingly as naturally as they breathe air.

It's ridiculous how our Employer has turned so many of its best and brightest against itself. There are incredibly dynamic library workers, and often it's these very folks who are channeling their boundless energies and exceptional levels of commitment into keeping our Union strong while standing up to the very organization they give their proverbial blood, sweat and tears to every day.

I love how united we are. We have 20+ year veterans picketing with fresh-faced newcomers. Librarians and senior librarians with couriers and technical services processors. Full-timers, part-time part-timers and pages. Everybody sounds passionate, committed, and fed up with always being treated as an afterthought.

Also, in my role, I get to more branches and departments than most, and every day I see the great things that we do! It really is impressive how we've come together across all job classifications. That alone shows how badly our Employer has screwed things up: EVERYBODY has had enough!

***

I didn't realize how big an impact a strike can make until I heard comments from our supporters. Kinda like being a part of something bigger than oneself.

***

I have never felt such a deep sense of belonging. I am so proud!!!!

***

I'm falling in love with my Union!! I am seeing so much of the best that people can be these last few days (ha ha...with some exceptions, of course, but I tend to ignore those parts).

Really, I am in awe! Thank you and the rest of the team for your strength and perseverance!

Woohoo! Onward march!!

During some tough times...

I support our union! Goodbye 0.5% and minimum wage! We will not blame our union whether we achieve our aims or not. Because: no fight, no hope at all!!!

***

I've been a library employee (and union member) for almost 30 years. In that time, we've come close to striking on two occasions (one of them within a hair's breadth) but we've always backed off. Why? First, fear; second, a naïve belief that if we were “reasonable” our employer would recognize this and reward us “the next time”. This “next time” never came, so we drew a line in the sand—and our employer hasn't just crossed it, they've obliterated it with their mean-spirited and insulting offer. I'm sure they did this because they assumed, as in past years, that we would back off. Well, the chickens have come home to roost -- only we're not chickens. We're taking a long-overdue stand against the erosion of our standard of living.

I've spoken with a number of people on the picket line and haven't heard one word of dissent. I wonder if the City realizes that everything they've said and done thus far has only galvanized support for the strike? They will not break us. We all stand together.

***

This letter [from the library director] is an insidious attempt to divide us; its aim is to plant doubt in the minds of the Union members, weaken our trust and ultimately sap the vigour, commitment and passion that Union members feel right now ( and which [the director] and the other senior managers can witness so vividly from their library offices when they observe us out on Celebration Square).

It must be rankling some of them immensely to see us all together so strong and committed. A cliché but true: divide and conquer. This is what she is trying to do to us.

It is shameful that she is resorting to this tactic and indeed an insult to our intelligence; it is once again treating us as if we are children.

Please know that I stand by you and the rest of the Union leaders. I have not yet received this letter in the mail from Rose. When I do, I will follow up as you suggest (send her a simple, polite response that I stand with my union).

I trust that the rest of our Union membership will do the same.

***

Tsk tsk tsk, don't the employers know their attempts to divide us backfires? It's amazing how loud librarians can get. Today I'll test my hearing. But so far so good. I think it survived yesterday.

Sending positive thoughts/vibes/prayers to the bargaining team this week. Go get them!!!

***

Before we went on strike, I already had a bit of activism experience . . . . Now I'm involved in a different type of activism (our Union strike) and it's fascinating to see where the two types of activism share common ground: ultimately both are profoundly powerful agents for positive change and deeply life-changing for the activists.

I'm sure all of our CUPE Union members who`re working so hard together in this current struggle with the City feel this.

***

Yes! We need to persevere and support each other and stand up for the fairness of this strike. I envision our strike also helping other struggling workers in the process.

***

I, for one, am willing to be out on strike for however long it takes; you can count on me.

I believe (as you do) that if we keep it up, we WILL prevail.

I've worked for the Mississauga Library System for over two decades and never at any time had any illusion about the employer-employee relationship.

It feels very good to finally have a strong, truly committed Union leadership to inspire library union members to stand up to the City, make it accountable for its actions and demand a fair contract for library staff, a contract that respects good working conditions and a just, equitable remuneration for all levels of staff.

Alongside this it's wonderful to see the strength and friendship among library staff as we unite together in this strike.

Also wonderful to see the community support we're receiving from so many of our customers; truly heartwarming!

Not to mention the support and encouragement our Union is receiving from so many other unions and labour organizations.

***

I am not at all surprised at the behaviour for the City, having worked the library/City for 42 years, this is what I have seen and known for a long time. They have taken advantage of the library staff because we were seen as weak and as we continued to back down at the last minute when a strike was so close it seemed to confirm that. Going on strike is a very difficult thing to do especially for a group who make such low wages, therefore making it very hard to have money in the bank to get you through a strike -- and management knows that and uses that. I feel the City would not and do not treat or feel the same why about the other City Unions that are mostly dominated by men.

Your words say it so clearly and I do hope all of library union members are able to hang in there. This is a very hard fight against an unfeeling or caring employer.

When we returned to the table...

Dear Laura

We are with you and the bargaining team.

Thank you.

***

Good luck to you and the bargaining team. I wish the city would realize what a dedicated crew we (the library workers) are. To strike in summer heat and not falter. It must say something about us as a group.

One thing about this strike. You can meet staff you don't usually work with and catch up with staff that you do. Whether they be your branch or another.

I appreciate seeing the extra support we are getting. The Fight for 15 Fairness, Maureen O'Reilly, Fred Hahn, so many others. Yup, this is bigger then just us. I would love to see minimum raised to 15 across the province.

When we reached a settlement...

I can't believe it! This is so wonderful! I am so proud to work with such amazing, strong, dedicated and compassionate people. Congratulations to everyone for a fight well fought!

***

I will cherish my wonderful memories of picketing, rallies, friendship, unity.

***

I will definitely miss walking and talking to everyone as well! I will miss our togetherness and preserverance, I will always remember this bonding experience! Love you guys!

***

18 days ago, my sisters and brothers of CUPE 1989 set out on a journey to show our employer that we were fed up with our working conditions. That we would no longer stand for these unfair working condition.

This strike has taught me many things (some not so good, but let's focus on the positive); there are so many amazing people that work in our library system, the support, the SOLIDARITY. The support of the public and other unions in this fight was unbelievable.

I hope that we never have to experience this again, but it is now a memory I will cherish, better than any staff appreciation our employer will ever put on for us. I was definitely feeling the stress this past week, but everyone was so supportive and I'm so proud of what we've accomplished together.

I hope that our fight will help others fight for what's fair and help end precarious work. I say all this still not knowing what the deal will be, but I trust that our bargaining team would not settle for anything less than we deserve. I don't know about you, but I'm celebrating this weekend!

***

What a wonderful experience this was for all of us. This strike gave me confidence!! I got to know so many wonderful members from the library system and from other wonderful CUPE members. It's an unforgettable experience for me. I will cherish this wonderful memories

Let's carry this hope, loyalty and friendship forward into our workplace and stay respectful and kind to all of our friends who fought this battle and carried the flags and talked the talk... let this be our future mission!

***

I was starting to feel the stress, my morale was down and then a few conversations with colleagues and a couple negative comments made by people made me take a step back and say 'hey wait a minute' and that just motivated me more. Thank you so much for your tireless efforts for us and thank you to everyone who was out there on the picket lines every day in the heat, no matter what, fighting the good fight. I have had the chance to talk to and meet so many people I didn't know before so thank you for those connections as well. I am on vacation next week but I will be excited to get back and see all the excited kids for the summer programs.

***

Every time I wear a pink shirt from now on it will mean something more than just wearing a pink shirt.

***

I am so excited to go back to work but I will miss every moment of my picketing!! Wow! We had so much fun. See you all [at the ratification vote] with our similing faces. We did it! We won!!!

***

I feel like we won the lottery! Only we didn't win it, we FOUGHT for it!

After a member expressed concern about part-time getting "more" than full-time...

I knew in time opinions like this would surface. This is EXACTLY what the employer wants. They want staff to have the "this doesn't effect me, so I don't support the movement" attitude.

This is the response that I myself have received from friends and family: "But you're full-time permanent now, why do you care about other levels that you probably won't go back to?" But once they hear the issues they understand.

I care because I was part-time for 15 years, and I received nothing. I care because when I became full-time I suddenly had all these things I never had before, I was suddenly so much more important, when nothing had changed. My work ethic stayed the same, my intelligence level was the same, who I was still the same. But because I was now full-time, suddenly I mattered.

I care because suddenly my 15 years of part-time service meant nothing (they didn't want to give me my service pin because I was now full-time, though I completed more then fifteen years at part-time -- my manager had to fight for it). I care because I've known many people in this system for many years and we've all at some point felt that part-time staff meant nothing and that has finally changed.

The bargaining team has made me believe that change is possible, that we CAN make a difference but we MUST stick together. It's never too late to help your teammates receive things they should have had a long time ago. Full-time or part-time, Pages or supervisors we are all human beings and deserve to make wages we can live on. Solidarity, today, tomorrow and always!!!!

***

I understand the stress, we're all feeling it. I know as this goes into a second week people are coming to the realization that this could possibly go on for a while. Know what's lost now will be regained in the future. The City now knows we're not afraid, they know that we are willing to do what needs to be done, and I hope that because of this they will deal with future agreements with more class and dignity than this round, because they know we won't back down. I put all my trust in our leadership and the bargaining team. There will always be bumps, it's part of life. This will all be worth it in the end. Solidarity always.

we have a new contract

Our ratification vote meeting was an experience we will never forget. The line to sign in snaked all around the building; it took more than an hour for everyone to sign in. I believe it was the largest turnout we’ve ever had, for anything.

At the top of the meeting, the bargaining team stood in the front of the auditorium. Before we could say anything, our members burst out into applause, standing and clapping and cheering — for a long time. I was overwhelmed: the member who took this photo caught my tears. We applauded our members back, and we all stood clapping and cheering and shouting. I have no words to describe how I proud I was — of all of us.

While we walked our members through a presentation about the new contract, there was spontaneous cheering and applause throughout.

And then the vote: 99% voted to ratify. 99%!

Our goals

We went into bargaining with four principal goals:
- no concessions,
- living wage for our Pages,
- some improvement for part-time workers, and
- the largest increase possible for all.

We achieved every one of these goals.

Our strategy

We had one central strategy: we would not accept gains for one group at the expense of another. Pages, part-time, and full-time must all gain. We all know that employers try to divide us, to play groups against each other. Our union has fallen into that trap before. This time, we vowed that would not happen.

Employers are fond of talking about “the pie” — the size of the budget alloted to the bargaining unit, which is then divided throughout your contract.

So if, for example, you give Pages a fair piece of this pie, then you can’t also get a fair wage increase for full-time. If you want to keep your premium for Sunday work, then you can’t also get something else. And so on.

The bargaining team vowed to reject this way of thinking. Our shorthand for this was: Reject the Pie. Here’s a meme that I used as my profile pic for a long time.

A few details about our goals and our contract

No concessions

Naturally the Employer was after whatever it could get out of our contract. The list of potential concessions is so long, it’s practically our entire contract.

So many locals had been burned on recent contracts, that CUPE has adopted a national strategy: no-concession bargaining. I find it strange that such a thing even needs to be said. But from our earliest days of bargaining training, we agreed: no concessions.

We did give the Employer two things that they wanted that some of our members may see as a loss. However, in both instances, we were able to win additional language that made these points a benefit for both sides.

Living wage for library pages

Our Pages are our largest classification — 28% of our membership — and they were earning only pennies over minimum wage. We went into bargaining insisting that they earn $15/hour, at once. And we were determined to do it without compromising anyone else’s deal.

The Employer did recognize the need to give the Pages a significant raise. With a new mayor crowing about poverty reduction, they knew they had no choice. But the Employer’s proposals for the Pages were all too little, took too long, and came at the expense of other members. Time after time we rejected their proposals for step increases, including their supposed best offer which brought the Pages to $14/hour in 2018.

Our Pages now earn $15.00/hour. New hires will start at $14, and move to $15 after their probationary period (390 hours). This is the achievement I am most proud of.

I’m told 1989 is the first CUPE local to bring members from minimum wage to $15/hour in one leap.

Improvements for part-timers

We did not go nearly as far as we wanted on the part-time improvements. Their work life is still precarious and their contract still grossly inadequate. But had we accepted the Employer’s offer in late June, it would have degraded even further.

As a result of our strike, the Employer dropped its demands for the punitive language — language that we promised our part-timers we would never agree to.

And we did win two significant improvements that will have a very positive impact on the lives of our part-timers. I believe we will be able to go further for part-timers in our next round of bargaining.

Wage increases

The Employer moved off its (supposed) best offer, and agreed to our (reduced) wage increase proposal. We did not win as much as we deserve — nor as much as library managers and city executives get. But we did get more than the Employer’s best offer — and more than they said they could afford.

What we gave up

We told our members that we wouldn’t win everything, that no strike wins absolutely everything. The bargaining team struggled for a long time over where to give.

We looked at the possibilities from every angle, factoring in every variable. What would benefit the most members? What would hurt members the least? And now, of course, there was another factor. Did we want to ask our members to stay out even longer? Would another week or more of striking produce a better deal, or would there be diminishing returns? We had an opportunity to end our strike while members’ morale was still high. Would more sacrifice bring more gains, or only more hardship?

We discussed and debated for a long time. Eventually, we found consensus. We made what we feel is a relatively small sacrifice in other to achieve all these other goals.

And so much more

These are very practical, tangible gains that we made as a direct result of our strike. Yet it’s only part of the story. I will write more about the intangible gains — how the strike changed us, both collectively and individually. Stay tuned.

between the lines: how we got here

We've stopped picketing and demonstrating, and are waiting for our ratification meeting and vote tomorrow night, Monday, July 25.

As local president, my life has been consumed by bargaining and the strike for so long, it feels a bit surreal. Is it really over? That may take a while to sink in! I'm sure others feel this way, too.

Thank yous to the bargaining team from our members continue to pour in, along with congratulations from other union sisters and brothers. Donations continue to arrive from other locals, retired members, and even customers. Those are very welcome, as we begin to pay our bills and rebuild our funds.

The details of our new contract can't be made public until we ratify. But I can say this: we regard it as a very significant win.

For our leadership teams, this is gratifying beyond measure. We have spent the last two years rebuilding our union from the ground up, and this was the outcome.

The roots of our strike: rebuilding our union

Labour-Management

The first step in rebuilding our union was strengthening our position at our monthly labour-management meetings -- coming in more prepared, hitting harder, not being reluctant to file grievances. For more on this, see this article on RankandFile.ca, and its source, CharleyRichardson.org: "Kicking Ass for the Working Class". It's an honour and a privilege to try to walk in Charley Richardson's huge footprints. Shoulders of giants, and all that.

The most important element of our labour-management strategy was preparation. This required a willingness to meet regularly, on our own time, to plan and strategize in advance of meetings with management.

Separation

The next step in rebuilding was our separation from a large, composite local structure that didn't serve our needs, and returning to an independent local, as existed before the merger. This was an enormous undertaking, and required the time and commitment of many members. We held a series of informational meetings so members could make an informed decision -- and 98% of our membership voted to separate. This process itself was an incredibly powerful tool for building member engagement.

Becoming an independent local again gave us decision-making power over grievances, including when to go to arbitration, and we adopted a new willingness to use these tools.

Member engagement

Union activists -- including our rank-and-file executive, but certainly not only those -- made building member engagement our number one priority. We did this in ways large and small: 10 ways you can increase member engagement in your union.

Our new or renewed strength at labour-management, and our new willingness to grieve, worked hand-in-hand with member engagement. We reported the highlights of labour-management meetings to our membership, so they knew we were fighting for them.

Communication

The next factor was clear communication and lots of it. One of the problems with the composite local structure had been a lack of transparency. We vowed to keep members constantly informed, and to strive for total transparency. That is probably the single most important piece of this picture. How can members feel engaged if they don't know what's going on?

Our attitude towards member communications extended to bargaining. Past negotiating committees had been very quiet about negotiations until the very end. That is very common, and many union members believe it is actually required, and that keeping members informed constitutes bad-faith bargaining. Not so.

We adopted a different approach. While we didn't share every roller-coaster twist and turn of the bargaining process -- which would be completely counter-productive -- we kept our membership in the loop throughout. I regularly emailed "Bargaining Bulletins" (thanks to Maureen O'Reilly for the name!) summarizing how the process was going, what we were fighting for, how the employer was reacting. We also gave updates about bargaining at our monthly general membership meetings.

And finally, the strike vote

This process went on for a long time, all of it working synergistically, building something larger than the sum of its parts.

When it was time to ask for a strike vote, our members were primed and ready. The bargaining team wasn't swooping in out of nowhere, asking people to gamble, to make this sacrifice. By the time we received the employer's (supposedly) best offer, and declared that we would not recommend ratification, our members came pouring into the auditorium ready to vote yes.

The night before the strike vote, I experienced a dark night of doubt and fear. So many of our members said they were willing to strike... but what if that was just talk? When push came to shove, would they vote yes? I've just faced our employer across the table and said, "We are rejecting this offer. We are not recommending ratification." What if our members didn't back us up?? If that happened, we were done. Finished. Our power at the table would be completely negated. We had said as much to members many times -- and members were saying it to each other, which was a great sign -- but still. There was no way to be sure.

All that night and into the morning, my stomach was in knots. We were holding three vote meetings, to give our members (as we are shift workers) maximum opportunity to participate. As soon as the first meeting began, I saw our members' faces -- a huge turnout, the room crackling with energy, everyone smiling and excited -- and I knew we had it.

And we did. We had the highest turnout of the last two years, and 96% of our membership voted to strike.

What did we gain?

I will write more about the gains we've made from striking -- both very real, practical gains in our collective agreement, and myriad intangible gains as a union and as individuals -- after we ratify. Stay tuned.

from the front lines, day 18 (we have a deal!)

The Strike Is Over - We Have A Deal!

The Bargaining Team is very pleased to announce that we have reached a settlement!

This is a "tentative settlement," pending ratification by our members, then the Library Board, and Council. The Bargaining Team is very happy. We are proud of the contract we are bringing home, and we know it never could have been achieved without a strike.

Our members had the courage to use labour's most powerful tool and I believe they will feel it was worth it, both for the gains we've made on this contract, and for our future.

The ratification vote is scheduled for Monday, July 25.

from the front lines, day 17

I am very pleased to announce that we had an encouraging afternoon at the table -- enough that we are meeting again tomorrow. So finally, something hopeful to report.

Maureen O'Reilly, President of 4948, TPL Workers Union, and Fred Hahn, President of CUPE Ontario, were instrumental in breaking the impasse and getting us back to the table. I am so grateful for their help! And even more so for how much I've learned from them.

Change of Plans

Tomorrow and Friday, we are only picketing at Central, and only from 8-12. It's supposed to be scorching, and none of us should be out for extended periods.

Members who need the afternoon or evening shift can make their way to our new union hall, where everyone can call councilors, Library Board members, and/or 311. You might want to come up with a script together, to make sure you're all on the same page.

A contingent of socialists from TO were supposed to come to the line tomorrow. (They have all visited our line and donated things over the course of the past three weeks, but this time were all coming together.) Because of the weather, I've asked them to hold off. If we're striking next week, they'll visit then.

More support from CUPE Ontario

Starting tomorrow, three CUPE members from different library locals will be booked off for a few days, drawing out support for 1989 and 2974, the Essex Library Workers. One person will be calling CUPE members asking them to: (1) call the City, (2) reach out to their own networks and get commitments from others to call, and (3) have their local make donations to both locals' strike fund.

Two other people will be organizing special events for both picket lines, to generate media and help boost morale. From our great day with the Dufferin-Bloor kids, which brought the CBC to Celebration Square, you can see how that works.

The organizers of this effort have included me in their plans, so I've been able to read over what they are saying, and give feedback about what works or doesn't work for us.

All this, and every time I thank them, they say, "No, thank YOU, ALL YOUR MEMBERS, for having the courage to fight."

Reports!

Erin Meadows

A Gentleman said that he used the library to prepare for his exams. Another guy said that he was a teenager using the library lab. A young lady said her mom had been picketing with us yesterday -- and her mom emailed the the Councilors. She took a flyer and said she'll also email, because she remembers going to the library for Summer Reading Club.

Another man wanted more details from us, about wages, and what we're asking for. It began as a negative conversation, but in the end, we encouraged him to email the politicians who can answer his questions about the City budget.

Overall, many people took flyers and promised to email or call.

Two of our Meadowvale customers came to Erin Meadows to see if it was open. They said this was "disgusting" and that they are disappointed with the Mayor and the City, because kids are stuck at home watching TV all day, instead of going to library, which they love and miss so much. They support us.

Another construction worker came with his 6-year-old son for swimming lessons. He told us he is disappointed because the library is closed. He said he would call Sue McFadden, Ward 10 Councilor.

What a wonderful afternoon we had! As a picket captain. I would like to thank the eight members of my team for their cooperation.

Port Credit

We had another very productive day at Port Credit. Managers left us alone, there was no sign of security, and even Shadow the puppy dozed off. We covered the park, the playground, and many businesses along Lakeshore Road, leaving pamphlets at businesses for their customers. There was a lot of support, with the exception of only a few. I think everyone was glad to see familiar faces. Port Credit Arena staff wished us good luck.

from the front lines, day 16

Picketing Today

I received great reports from our members who said Good Morning at the executive garage. Picketing at Central in general is going very well. Don't forget to make leafletting and speaking to the public your top priority.

In addition, we hit two locations today: Meadowvale and Courtneypark.

Meadowvale

"Fun Times at Meadowvale today!

"The managers were playing Pokemon Go, as they tried to chase us around and find us. We could not stop laughing.

"We had so much fun as we split up and they couldn't keep track of us. They had to chase us around the mall sidewalks, the transit terminal and even the new branch. I wonder how they liked being out today. They even asked us where the other people went when they couldn't see us all ... but we wouldn't tell them.

"All in all we had a productive few hours, talking to many members of the public who showed support for us.

"Negative news: we did learn that we cannot distribute flyers at the transit terminals. I double checked the bylaws."

(Thanks to Azmat for the photo.)

Also from Meadowvale:

"I was coming out of Shoppers when my manager hailed me and started chatting. She must have thought I was with the picket team today. I told her I had been at Central all morning. She said she was trying to round up the seven members of the team and appeared to be frustrated that she could not find any of you. I do not think Amy had fun today in the sun.

"I also spoke to a lot of people in Shoppers and Metro. So many people miss us. Truly heartwarming. So many said keep on fighting."

Courtneypark

"Thank you for giving us the opportunity to hand out flyers to customers and the public picking up their kids from summer school.

"We had a very successful morning and met quite a few of our regular customers who were very happy to see us. They were supportive and said that they missed us and would email the mayor.

"We were able to talk to the kids attending summer school at break time and explain why the library was not open. Many said that they could not get the books or resources they needed for summer school and took the flyers be able to email the mayor and councillors.

"Parents commented on how their children could not borrow books during the summer break and missed coming to the library."

A second report from Courtneypark:

"We were very successful at reaching out to our customers today at Courtneypark. Everyone did an amazing job interacting with the public.

"Students were extremely supportive and immediately posted our flyer on social media and some emailed the Mayor right away. They also told us that they missed us and needed our resources to help them with their assignments.

"Faithful customers coming for our programs were very upset to learn that all libraries were closed. They had to make other arrangements and find programs for their children to attend at last minute. One customer mentioned that he has been using our library for the last three years in order to complete his work license and he was horrified to learn how we are being treated by our employer.

"We received lots of support from our customers and hopefully they will pass along their thoughts and concerns to our Mayor and Councilors."

Mail from the Mayor

Many of you have received the generic form letter that Mayor Crombie's office sent out. 1989 members are expressing all the disgust, anger, and head-shaking I would expect. If you haven't gotten this letter yet, you soon will. Tone deaf is an understatement.

Calls to 311

I have heard from several people that calls to 311 are not being put through to the Mayor's office. This may be so, but I promise you that every call to 311 is logged, and every opinion is tallied. Every pro-strike message is being counted. We can -- we must -- continue to urge the public to call in support.

Support

From a former member:

"I just discovered the CUPE 1989 website last night & was so impressed with the reports, the outdoor storytimes (!) & it pulled at my heartstrings seeing those familiar faces amidst all the pink, looking confident & cheery for the cause. I feel I should be there picketing with you (which I would if I was anywhere near Miss. even for a day, which I'm not) but I would like to make a donation to the strike fund asap if you could tell me how please."

Teen Volunteer Hours

A Mississauga resident and CUPE member (different local) emailed asking if his teenage daughter can volunteer to work on the strike and earn volunteer hours. The answer is yes! If you know someone who might be interested, let me know.

Random Notes

Did you know CUPE 1989 has a YouTube channel? It's a fledgling effort so far. If you have videos of our strike, can you please upload them to Dropbox or elsewhere, and give me access? I will post them.

More than 80 "Dear Valued Employee" letters were returned to Library Director Rose Vespa today. Sorry, but our landlords don't accept form letters in lieu of rent.

To everyone who is working so hard on our strike, to everyone who is on the line, to everyone who has visited us, written letters on our behalf, called the City, brought us water, sent supportive emails, or honked their horns: thanks for being out there!

from the front lines, day 15

Libraries Rock!

What can you say when 50 schoolkids march to your picket line holding signs they made to support us, chanting "Kids Say: "LIBRARIES ROCK!"??? What a day!

The Dufferin-Bloor Hub camp does one social justice lesson each summer, and this summer, that lesson was US! The kids learned about labour rights, a little about the labour movement, what a strike is, and so on. They made signs -- and were each given a free book -- and came out to Mississauga to support the striking library workers.

Also on hand were the executive of CUPE Locals 4948 (TPL Workers Union!), 416, 79, and 5180. They all brought us donations of money and water, along with their support on the line.

Fred Hahn, president of CUPE Ontario, and Yolanda McClean, CUPE National Diversity VP, arranged the whole day. When their storyteller fell through at the last minute, I told her, "Don't worry. We got this." And we sure did.

After a rousing rally, our programmers swung into action. We all took a break for the 75 pizzas CUPE Ontario had delivered, then back to more programs. With a special visitor: the CBC!

Many many thanks to: Hayley, Olivia, Jason, Fiona M, Emily, Maria C, Ylana, Fiorella, Natalie, Sumera, Abbey, Joan C, Helen, and Alene for their awesome programs - to Shane, Stella, Jayanti, and Chelsea for assisting - and especially to Kunwal to pulling the whole thing together. 1989 is one amazing team.

If you missed it, there will be lots of pics on Facebook and our website.

Media!

We had some great coverage today from CBC, both online ("Striking Mississauga Library Workers Say Some Wages Are Below Poverty Line") and on TV. (You should be able to find the video on our Facebook page.)

Almost all media coverage of our strike has been very favourable. And why not? Our demands are very modest and reasonable, and our working conditions are outrageous.

CUPE Ontario

CUPE Ontario, the political wing of our union, has already made a $5,000 donation to our strike fund, plus thrown us a big barbecue, plus today bought us pizza. But that's not all...

- We are receiving a gift of a cooling tent! It will be ours for four hours a day, so we can walk in and get misted to cool off!

- Fred Hahn and Candace Rennick are holding a telephone town hall this Wednesday night, to tell all CUPE locals in Canada to support the strikes. Two strikes have settled, two are still out (1989 and 2974 Essex Public Library), and several more are on the verge of striking. CUPE Ontario is making supporting us a high priority.

- Fred is heading up a working group to help us plan for the near future. We have been scrambling to bring special events to the line. This would map something out more long term. If we get a fair contract and no longer need the plan, all the better.

- Fred is also making a special pitch for us... not for public eyes yet. More soon, I hope!

We rock!

Today was an awesome day! I was so proud of all of us. Thank you all for standing up for yourselves and each other! And thanks to everyone who is reading this for all your support.

Celebration Square





















On The Line

from the front lines, day 13

We spent more time in the community this week, speaking to Mississauga residents about our cause, and giving the gift of free storytimes. Here are some reports.

Malton

"I had a customer tell me yesterday that he calls 3-1-1 everyday to find out when the library will be open. He asked what else he could do and I told him to continue to call everyday and also contact the emails and phone numbers on the flyer I gave him.

"Many people I spoke to are outraged by the strike and the way the City is treating us. I also talked to a mom and her daughter dropping other small children off at the pool and she was so surprised at how we are being treated and said that I really "shed a light on the true side of the city as an employer". She's always suggested to her daughter to try and get a job with the City, but is now second-guessing this choice. She said she's going to write to everyone and asked for a few extra flyers to spread the word for us.

"I think being at the branches has really made an impact. Of the two days we were at Malton, we had over 400 conversations with customers, many of which sent emails right away from their phones or took flyers/pictures of the email addresses on the flyers. These conversations can sometimes be difficult because you're not sure how someone will react but most are willing to listen and can feel the passion we have for our cause."

Meadowvale

"Just came back from Meadowvale Town Centre Metro. I asked a few people and the cashiers whether they are aware of our strike. They said NO. A few of them told me the Meadowvale branch is closed because they are moving to the community centre soon. They were not happy after hearing about the situation. They told me it's unbelievable. One cashier told me it's a great loss for the kids. She also told me she thought we were well-paid happy staff with smiles all the time. Another lady told me 'keep fighting'."

Port Credit

Storytime!

from the front lines, day 12

While Ribfest took over Celebration Square, CUPE 1989 members had another satisfying day in our communities. The managers that the City has assigned to "monitor" us (their word) and the special outside security detail came along for the ride. Because, you know, library workers are a big threat to public safety.

In our members' words and pictures, here is a bit of our day.

Erin Meadows

"I was at Erin Meadows Thursday afternoon. A customer came to return a book. He said he just came back from his vacation and he wasn't aware of the strike. When I explained our situation and gave him a flyer, he was really mad and told us he would send emails to the Mayor and Sue McFadden. He said: 'It's ridiculous, I can't believe City is treating part-time staff like this.' He also told us he will be supporting us throughout our fight. He is a customer at Erin Meadows and Meadowvale."

Frank McKechnie

"The Thursday picket at McKechnie went well. One customer was so upset with the city she called the Mayor right then and there. Of course once we heard that the City was refusing to budge in the talks, we got fired up even more and the flyers were passed out to customers fast and furious. I can't begin to tell you how angry that piece of news made me, but that is another story. I think it was great getting out to the branch and talking to our customers. It certainly seemed a lot quieter without the library open. ... This is a tough fight but we will be there for however long it takes."

Central

Most of Friday morning my striking buddies and I were on the mall side of the Ribfest and were handing out flyers. We heard some varied stories. We talked to a man who is part of the rotary and is a pastor. He mentioned he was the one that brought water bottles for the strikers. He is totally supportive. We also came across someone who said would call the city and say 'I would have emailed you, but my access to the internet at the library isn't currently available'. I thought that was a great line.

Mississauga Valley

"It was a very productive and enjoyable day. We met a family with two kids. One little girl rushed up to hug three of us. We were so touched by this, and obviously their parents were upset about the closure, but they supported us. We are like the usual front people, meeting with our customers. I agree with Rose that we are wonderful staff, and it is the staff who make library successful. However only she has a 7.3% increase."

Port Credit

"I absolutely loved talking to the public today at Port Credit. We spoke to small business owners. They are completely committed to helping the Library. We also approached people walking the streets. One lady from Australia, who always visits the library with her grandchildren at Port Credit when she visits, was disappointed this year. We also approached a group of young men (18ish); one pipes up and says "I called 311 yesterday". A page who was with us yesterday and felt uncomfortable approaching people was passing put leaflets and talking to customers - fantastic!!!"

Malton

"Our customers at Malton took our striking to heart. Here's some of the response from our regulars:

"One customer who is an author (our libraries carry copies of her books) said: 'This is stupid. Management is making so much money and you guys are doing all the work. I will email Bonnie!'

"Another customer, who is partially blind and comes to Malton every day to borrow the guitar books, said: 'It is very boring without the library. I really miss it and being in there.' He said he would email the Mayor.

"A female minister, who we help with printing, said: 'I can't believe this is happening. You people are always there for me when I need help, especially with printing my flyers and sermons. I miss it very much and some of your high school students were asking me why was the library not open, we wanted books to study for our summer school. I will definitely write to the Mayor.'

"One college student took a pile of flyers from me and said she would pass them around to all her friends. She said: 'We support you fully and love the library.'

"Another regular customer said: 'Management should be flexible and treat staff in a more humane way. This is really sad!' He comes to the library every day with his children to use the computers. He said: 'Poor people, the homeless and students needs the library!' He said in his former country he has nothing like the library. He said he will write to the Mayor!"



Burnhamthorpe

About 20 of us covered the front doors and a highly visible intersection at the corner of Burnhamthorpe and Dixie. We had pink CUPE flags and three picket signs that indicated we work at the library. We handed out dozens of pink flyers and continuously urged people to contact the mayor. Several buses stop at that location, and everyone who got off was made aware of our cause, if he or she wasn't already. The overwhelming majority of those we encountered were highly supportive. Even three police cars honked! The best part, again, was how our group came together across all job classifications: full-timers, part-timers and pages. Twenty-year veterans and relative rookies.





Streetsville





Cooksville



Clarkson



And in case you missed it, from Friday's Mississauga News:
Mississauga Library Workers' Union President Alleges City Pulling 'Nasty Tricks' During Strike