8.06.2018

mlb.tv, roku, and appletv: why is this so difficult?

If you're an app developer for MLB, or if you're with Roku or AppleTV, skip down to the final paragraphs!

Because Allan and I follow a baseball an out-of-town baseball team, we subscribe to MLB.TV, and have done so for ages. As much as I dislike pay-per-TV services, being able to watch any baseball game at any time, with either the home or away feed, is amazing.

Once we were able to do this by streaming, as opposed to through cable, the price went down and the quality went up. I've blogged many times about the wonder of the Roku streaming device, and how it solved so many issues for watching baseball, TV series, and movies.

Last year, I learned that the Canadian streaming service CraveTV offers lots of Showtime and HBO content. Thanks to exclusive licensing deals, Crave is not available on Roku; it only streams on AppleTV. (You can watch on a computer or mobile device, but we don't like that.) So in order to get the additional Showtime and HBO content, we bought an AppleTV device.

Lo and behold, AppleTV is now way better than Roku! When Roku first came out, it was widely agreed that it was the best streaming device on the market. Now fourth-generation AppleTV blows Roku away. The streaming quality is much better, the interface is easier, and it offers more premium content.

Here's where baseball comes in. MLB.TV on Roku lets users choose separate video and audio feeds. For many reasons, I prefer the NESN (Red Sox) TV feed with audio from the local Red Sox radio on WEEI. Roku lets you do this, and it syncs. (In the olden days, I would watch baseball on TV with the sound on mute, and keep the game on the radio. This was my preferred way to enjoy baseball, but the audio and video were completely out of sync.) So Roku did away with all that, and we've been in baseball heaven.

But now, with the 2018 season, the Roku MLB app is a total shambles. It stutters, freezes, and crashes constantly. We could barely make it through a half-inning without frustrating stops, starts, and reboots. And the definition is awful. It's like we're streaming some analog feed with a dial-up modem.

On AppleTV, MLB streams beautifully and in good-quality hi-def. However, the MLB app on AppleTV does not let you choose separate video and audio feeds. We can watch NESN with the NESN announcers, or listen to WEEI with no video at all, but we can't mix-and-match feeds.

Roku: Please fix your MLB.TV app!

AppleTV: Please get your MLB.TV app to have this capability!

MLB.TV: Please get your developers on this!

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