12.08.2013

things i heard at the library: an occasional series: #11

Customer: "Hi, can I print from a USB here? My printer at home isn't working."

Me: [I explain how our printing works: you buy a card, it costs such and such, etc.]

Customer: "I just want to print from my USB."

Me: [I explain how our printing works: you buy a card, it costs such and such, etc.]

Customer: "Someone said I could just come here and print."

Me: [I explain how our printing works: you buy a card, it costs such and such, etc.]

Customer: "Can't you just take my USB and print my stuff from your computer?"

Me: [I explain how our printing works: you buy a card, it costs such and such, etc.]

Customer: "I don't want to buy anything!" [Storms off.]

5 comments:

James Redekop said...

That's one for Not Always Right.

BTW, today's Google Doodle honours Grace Hopper.

laura k said...

I saw that lovely Doodle for Grace Hopper. I guess I did learn something in iSchool, 'cause I recognized her name.

johngoldfine said...

Computers still feel to a lot of people like public utilities--you don't pay for a drink of water at the library, so why should you pay for paper, toner, machine depreciation, library overhead, Laura's salary, etc.?

Amy said...

Well, it seems like you were VERY patient with this patron!

laura k said...

Computers still feel to a lot of people like public utilities--you don't pay for a drink of water at the library, so why should you pay for paper, toner, machine depreciation, library overhead, Laura's salary, etc.?

And why should you follow the rules everyone else has to adhere to, when maybe someone will give you somethin' for nothin'?